Testimonials

Click Here to See the Most Current Client Reviews on Zillow.com

Buyer – February 2012 / Review posted on Zillow.com (2-9-2012)

My family highly recommends Mackenzie Martin as a real estate agent. In early November 2011 and early December 2011 my wife, daughter, and I spent two afternoons viewing several locations for purchase in South Lake Tahoe. On both occasions, prior to getting in Mackenzie’s car, she provided each of us with our own packet of color printouts of the real estate sheets for each house, all laid out in the order we were to visit them. She then drove us to each spot and did what I think is one of her strong points…she just listened. My family and I walked through each house making comments, rejecting some locations and speaking highly of others and by listening Mackenzie was able to understand what we were looking for and fine tuned her list of properties. In the travels to each location Mackenzie, being a local, was able to fill us in on all the Tahoe ordinances and explain TRPA requirements which was very helpful. She even highlighted locations that make good pizza, deli sandwiches, and other local favorites. Moreover, as we drove through various neighborhoods she pointed out several houses she had assisted prior clients in obtaining. This told us our agent was knowledgeable and experienced as well as a good listener. Once we chose a property Mackenzie helped us through the offer process and then the resultant escrow process keeping in constant contact either by phone or email. Her energy is without comparison; her dedication to our needs was exemplary; and the overall experience was enjoyable. You can’t go wrong with Mackenzie!

Seller – San Francisco, CA
November 11, 2011

Thank you so much for everything you did for us. You are a true professional and an extremely thoughtful and nice person…Michael Samson

To Whom It May Concern:

Mackenzie Martin recently represented me and others who owned a property in South Lake Tahoe, CA. We interviewed a number of local Realtors and felt she was best qualified to sell the home. Ms Martin far exceeded our expectations on a very complex sale.

We took over the property in foreclosure and hire a contractor to make corrections on work done by the previous owner and to complete construction. The house was large and upscale. However, the South Lake Tahoe market was depressed and the home was on a busy road.

Ms Martin recommended staging the house and recommended Lori Duster’s ‘Set the Stage Home Staging’ who did a magnificent job. Ms Martin arranged for photographs, kept internet postings current, ran ads and pictures in various publications and even had the home featured on the front page of a real estate magazine.

We received an offer which was well below our asking price ten weeks after listing. Ms Martin provided us with information which indicated additional market weakening. Our
counter was accepted at a little over ten percent below our original asking price.

We thought that everything was in order and that we’d be closing in a couple of weeks. The buyer changed some of the conditions and there were factors that further complicated matters. We experienced several weeks of difficulties and frustrations. Throughout, Ms Martin handled matters in a manner that would qualify her for a top position in the State Department. She effectively interfaced with inspectors, buyer’s agent, contractors, es-crow, and other parties to not only keep things together but to get the deal closed.

We were able to close in a little more than three months from the time Ms Martin was given the listing. This was quite an accomplishment considering the nature of the property, the market, and a myriad of complications which arose.

I have been involved with the purchase and sale of numerous properties over the past forty years and have had many excellent agents and some outstanding agents as well as some who were not quite of that caliber. Ms Martin, without question, is in the top rank of the outstanding. She is a pleasure to work with and a true professional who gives 100% to do whatever it takes to meet her clients’ needs.

Yours very truly,

Michael H. Samson

Buyer – Working with Mackenzie was a real pleasure. She immediately understood what my wife and I were looking for and wasted no time in helping us find a wonderful vacation home at Lake Tahoe. She was very knowledgeable and helpful in every part of the process. And she went out of her way more than once to help us while we were out of the area. I wouldn’t hesitate to use Mackenzie for any real estate needs as they come up in the future. Posted on Zillow.com – 10/17/2011

Buyer - I met with Mackenzie in order to begin investigating the local housing market, and to try and determine if there was anything for me. Mackenzie was the most incredibly HONEST, patient, upfront, knowledgeable, and understanding agent I have ever met. I gave her all of my requirements and she only ever looked for exactly what I wanted. She also showed me a few houses above and below my requirements (upon my request) in order to help me understand the local market. In the end, I moved away from Tahoe and did not buy a home. I know that she will be able to help you. Posted on Zillow.com – 09/14/2011

Seller – Mackenzie is about as professional as they come. Her market knowledge and insight are extremely helpful and she is a great communicator, responding quickly to inquiries. I’d recommend her highly as someone you can trust with your transaction. Posted by JCEDH on Zillow.com – 06/22/2011

Buyer – “Mackenzie is friendly, intelligent, and works hard for her clients. She knows Tahoe real estate and real-estate in general. My wife and I enjoyed working with her and recommend her highly”. Posted by Riverrat33 on Zillow.com – 06/22/2011

Seller – “I am extremely pleased to have worked with Mackenzie during the short sale process of our house. My wife and I had a very difficult short sale. Mackenzie was extremely persistent putting in countless hours with our best interests in mind. She beat all odds of getting our short sale approved and keeping us out of foreclosure. Mackenzie is very professional, honest, knowledgeable, and a great person. I would recommend her to anyone looking to buy or sell a house in the Lake Tahoe area”.

Senior Loan Officer - “I was telling the Buyers that I was so impressed with your professionalism and follow through. I have been in the mortgage biz for over 20 years and was a Realtor before that…I can tell you that I’ve worked with agents that go from one end of the spectrum to the other! And you are top notch! So I am thrilled to have had the opportunity to work with you and hope we can again in the future”…

Buyer – “Mackenzie was a wonderful real estate agent to work with. She was definitely a buyer’s advocate, sincerely interested in our best interests. She went above and beyond what one would expect of an agent to ensure our peace and satisfaction. We are extremely pleased with our transaction. She is a credit to her profession. We consider her more than just our agent, she is our friend.”

Buyer – “Mackenzie is a very resourceful and knowledgeable agent. She was honest, straightforward, and very persistent. We had many issues with our process and she hung in there and was caring and compassionate when it was needed. I would defiantly recommend her to anyone, especially first time buyers. Our business will always stay with her and her company as long as we live in the area”.

Seller – “My husband’s and my experience with said real estate agent, Ms. Francis-Martin was extremely valuable. Ms. Francis-Martin expedited the sale of our property with great professionalism and character. She was extremely knowledgeable and was also down-to-earth. She is truly an asset to Century 21″.